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  • Mountbatten Hampshire's 24/7 telephone advice line
  1. Our care & support
  2. Support for you and your family

Mountbatten Hampshire's 24/7 telephone advice line

Support when you need it most, 24/7.

At Mountbatten Hampshire, our 24/7 telephone advice line is here to give you and your loved ones peace of mind, day or night. Whether you have questions about your care, need urgent advice, or simply want reassurance, our experienced team is just a phone call away.


Who can access Mountbatten Hampshire's 24/7 telephone advice line?

Through our Mountbatten Coordination Centre, we provide personalised support for anyone thought to have five or fewer years to live.

When you’re referred to our Mountbatten Coordination Centre, you’ll be placed on our Mountbatten register (with your consent). A Mountbatten nurse will assess your needs and work with other health and social care professionals to ensure you receive the right care.

Every individual on our register gains access to our 24/7 telephone advice line, providing:

  • Expert guidance and reassurance at any time
  • The potential to prevent unnecessary hospital admissions
  • Support tailored to your needs

Call the 24/7 telephone advice line on 02382 548 860.


How can you access Mountbatten Hampshire's free services?

Getting the care you deserve is simple and completely free. Ask your GP or healthcare professional to refer you to Mountbatten's Coordination Centre. Click HERE to find out more. 

Published: 2nd April, 2025

Author: Jax Jones

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Contact us

Mountbatten Hampshire
Botley Road,
West End,
Southampton,
SO30 3JB

Inpatient unit:
📞 02382 548 810 

24-hour specialist advice line:
📞 Mountbatten Coordination Centre: 02382 548 860  

General enquiries: 📩 Email: [email protected] In the subject line, please put Mountbatten Hampshire 
Fundraising: 
📞 Main office: 02382 548 801 
9am - 4.30pm Monday - Friday
📩 Email: [email protected]

Click here for all contact numbers, how to find us, and visiting hours.

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Mountbatten Hampshire is a company limited by guarantee registered in England and Wales under number 6539641 and registered as a Charity number 1123304.

Registered office Mountbatten Hospice, Botley Road, West End, Southampton, SO30 3JB

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