Learn with us Training Courses Advanced Communication Skills Training Advanced Communication Skills training is available to book as a face-to-face training course with hospice charity, Mountbatten Hampshire Event Overview Who can take part?: This course is suitable for all senior health and social care staff, medical and allied health professionals (Band 6 and above) working with people who are living with a long-term condition, at end of life and in palliative care. How is the course taught? The training approach is experiential, involving the use of professional actors, role play and video recording. Through role-play exercises with professional actors, you will recreate a challenging communication scenario which will be recorded to enable the opportunity for powerful reflection and constructive feedback. Expert communication trainers ensure those attending feel supported and safe to fully engage in the process. Where is the course delivered? Mountbatten Hampshire, Botley Road, West End, Southampton, SO30 3JB Length of course: 2 days Fee: £550 per person (including VAT) By the end of this advanced communication skills training course, you will be able to: Explore challenging and complex communication situations Apply strategies and skills learn to improve the quality of communication Understand your own communication style Apply skills learn to enhance inter-professional communication Apply increased confidence in communicating in a range of difficult communication situations (e.g. conflict, managing complaints and high levels of distress, and delivering bad news) Based on the evidence-based and widely used model of training developed by the National Cancer Action Team (Connected). Please note that if you have experienced a trauma or a close bereavement within the last 12 months, it is advisable that you book this course at a later date. Here's how to book this advanced communication skills training course: Book a course by clicking on the date you wish to attend below 15 & 16 September, 2026 CLICK HERE to book TBC TBC Feedback from previous delegates: "The course was emotive, engaging and encouraging." "Informative, supportive, (slightly) uncomfortable but such a great and valuable learning experience." "The actors enabled more life like situations to practice communication techniques." "A very valuable course that will enhance my practice." "A great learning experience." Enquiries and Bespoke Course Bookings Healthcare teams are invited to contact us to arrange a bespoke course located at Mountbatten Hampshire. Please email the education team to express your interest and for further information [email protected] Cancellation policy: We understand that sometimes it is necessary to change plans. However, to ensure our costs are covered in the event of cancellation the following charges will apply. Cancellations (and requests to transfer bookings to another date) made with at least 8 weeks’ notice will incur a £25 administration fee. No refund of course fees (partial or full) will be available where notice to cancel is received within 8 weeks of the course start date, or in the event of non-attendance or partial attendance. Notice to cancel or transfer your booking must be made by email to [email protected].If, due to unforeseen circumstances, Mountbatten cancels a course you will be given the option to transfer your booking or receive a full refund of the course fees. Manage Cookie Preferences